Privacy policy

Controller

IDEUM Education GmbH, Vienna, Austria. You can reach us at hello@ideum.education for privacy-related requests.

Scope

This policy applies to our website and communications connected to the site (for example, when you submit the contact form or request information).

Data we process

• Contact data you provide (name, email, organisation, subject, message, and whether you request a copy).
• Technical data (IP address, browser type, device information, log data).
• Security and anti-abuse signals (e.g., Cloudflare Turnstile verification results).
• Server-side logs for security and service stability.
• Usage analytics and interaction data if you consent to analytics.
• Error and performance diagnostics if you consent to performance monitoring.

Purpose and legal basis

• Responding to inquiries and providing requested information (Art. 6(1)(b) GDPR for pre-contractual steps or Art. 6(1)(f) GDPR for legitimate interests).
• Operating and securing the website (hosting, delivery, and abuse prevention) (Art. 6(1)(f) GDPR).
• Protecting the site and forms from abuse (Art. 6(1)(f) GDPR).
• Operational logging to secure and maintain the service (Art. 6(1)(f) GDPR).
• Compliance with legal obligations (Art. 6(1)(c) GDPR).
• Analytics to understand usage and improve the site (Art. 6(1)(a) GDPR, consent).
• Performance monitoring and error diagnostics (Art. 6(1)(a) GDPR, consent).
• Loading third-party fonts for consistent presentation (Art. 6(1)(f) GDPR).

Cookies and similar technologies

We use cookies and similar technologies to provide core functionality, secure the site, and (with consent) measure usage and performance. You can manage your preferences at any time via the cookie notice.

To change your choices, open cookie settings.

• Necessary: security, typography, and preference storage (Cloudflare Turnstile, Adobe Fonts, consent settings).
• Analytics (optional): Umami and Vercel Analytics.
• Performance & diagnostics (optional): Sentry.

Service providers

• Vercel (hosting and delivery).
• Cloudflare (DNS, image delivery, and Turnstile security checks).
• Brevo (contact email delivery).
• Umami and Vercel Analytics (usage analytics, consent-based).
• Sentry (server-side error monitoring for stability; client-side diagnostics only with consent).
• Adobe Fonts (typography delivery, required).

International transfers

Some providers process data in the EU or in other countries such as the United States. Where data is transferred outside the EEA, we rely on appropriate safeguards (for example, standard contractual clauses).

Retention

We retain personal data only as long as necessary for the purposes described in this policy, including to comply with legal obligations, resolve disputes, and enforce agreements. Contact inquiries are kept for as long as needed to manage the communication and for a reasonable period afterward. Analytics and diagnostic data are retained according to the provider settings.

Your rights

You may have the right to access, correct, delete, restrict, or object to the processing of your personal data, and to data portability. Where we rely on consent, you can withdraw it at any time via the cookie notice.

You may also lodge a complaint with your local data protection authority. In Austria, the competent authority is the Austrian Data Protection Authority (Datenschutzbehoerde). To exercise your rights, contact hello@ideum.education.

Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.